At an estimated cost of £60 billion a year, returned goods are a big challenge for UK Retailers. The cost […]
Are your High Spenders Really your Most Loyal Customers or are they your Biggest Cost?
Category: Business Intelligence
Top 3 Customer Experience Personalisation Challenges for Retailers – Part 3
The future: Machine Learning & AI The final part of our 3-part series of the biggest challenges facing retailers in 2019 […]
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Top 3 Customer Experience Personalisation Challenges for Retailers – Part 2
Setting accurate KPIs for performance reporting Part 2 of 3-part series as the biggest challenges facing retailers in 2019 and beyond. We […]
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How Retailers are using AI and Mobile to capitalise on Black Friday
Black Friday has firmly established itself as the biggest event on the shopping calendar with retailers keen to boost their […]
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Top 3 Customer Experience Personalisation Challenges for Retailers – Part 1
Leveraging Customer Data In this 3-part series, we will explore the biggest challenges facing retailers in 2019 and beyond. Our focus will […]
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The Unified Data Model
Data is the most important foundation in your company in the 21st century. Without a solid foundation, the rest of the […]
How to achieve seamless and personalised retail experiences and why it matters
Seamless and personalised experiences are essential in today’s increasingly crowded retail market. Consumer expectations, and the desire to shop in […]
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A clearer view of your data – an Interview with Kevin Carrick
As the number of ways to buy has evolved, many retailers are plagued with data disparities caused by an evolution […]
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4 tips when adopting an employee management solution
All businesses, large and small, are required to capture and report on the time, expenses and absences of their employees. […]
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Decision Making with Data Management and Analytics
Access to critical, value-adding data can be the difference between a successful business decision, and an expensive mistake. However, with […]
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