Category: Machine Learning/AI

Top 3 Customer Experience Personalisation Challenges for Retailers – Part 3
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Top 3 Customer Experience Personalisation Challenges for Retailers – Part 3

The future: Machine Learning & AI   The final part of our 3-part series of the biggest challenges facing retailers in 2019 and beyond focuses on the future of retail. We have discussed the importance of data and reporting and in part 3, we discuss the potential for artificial intelligence to automate back-end systems and warehouse processes and deliver personalised customer...

How Retailers are using AI and Mobile to capitalise on Black Friday
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How Retailers are using AI and Mobile to capitalise on Black Friday

Black Friday has firmly established itself as the biggest event on the shopping calendar with retailers keen to boost their sales in the build-up to Christmas. Those who are using Artificial Intelligence (AI) to personalise offerings and move stock and inventory are set to capitalise on the Black Friday phenomenon. Last year, Black Friday generated...