Category: Retail

Sustainability in the Retail Industry
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Sustainability in the Retail Industry

Stock wastage and the question of sustainability in the retail industry continues to be a hot-topic issue as more and more retailers commit to more sustainable practices. Recent examples in the news include high-street names, like Zara, committing to using more sustainable fabrics and H&M calling for customers to bring in their unwanted clothes in...

Data Clarity Announces Retail Expo Attendance
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Data Clarity Announces Retail Expo Attendance

Join us at the RetailEXPO (formally RBTE) where we will be showcasing our award-winning Omnivue® Hub and speak to our data experts regarding your challenges. We unify data so you can:   Improve customer experience Reduce costs Grow Revenue Understand the real value of your customers, unlock their buying behaviours, and discover the power of your data by connecting disparate data sets...

Turnover nears £200m for Paul Smith
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Turnover nears £200m for Paul Smith

Turnover at global lifestyle brand Paul Smith jumped closer to the £200m mark during its latest financial year, newly filed accounts have confirmed. The Nottingham-headquartered company, which was founded in 1970, achieved a turnover of £197.2m for the year to 30 June 2018, up from £184.8m in the prior 12 months. The accounts for Paul...

Top 3 Customer Experience Personalisation Challenges for Retailers – Part 3
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Top 3 Customer Experience Personalisation Challenges for Retailers – Part 3

The future: Machine Learning & AI   The final part of our 3-part series of the biggest challenges facing retailers in 2019 and beyond focuses on the future of retail. We have discussed the importance of data and reporting and in part 3, we discuss the potential for artificial intelligence to automate back-end systems and warehouse processes and deliver personalised customer...

Top 3 Customer Experience Personalisation Challenges for Retailers – Part 2
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Top 3 Customer Experience Personalisation Challenges for Retailers – Part 2

Setting accurate KPIs for performance reporting Part 2 of 3-part series as the biggest challenges facing retailers in 2019 and beyond. We discuss the need to capture clean data for accurate performance reporting using KPIs to measure and evaluate the success of an activity or campaign. KPIs: what do they really mean? Key Performance Indicators (KPIs) are...

How Retailers are using AI and Mobile to capitalise on Black Friday
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How Retailers are using AI and Mobile to capitalise on Black Friday

Black Friday has firmly established itself as the biggest event on the shopping calendar with retailers keen to boost their sales in the build-up to Christmas. Those who are using Artificial Intelligence (AI) to personalise offerings and move stock and inventory are set to capitalise on the Black Friday phenomenon. Last year, Black Friday generated...

Top 3 Customer Experience Personalisation Challenges for Retailers – Part 1
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Top 3 Customer Experience Personalisation Challenges for Retailers – Part 1

Leveraging Customer Data In this 3-part series, we will explore the biggest challenges facing retailers in 2019 and beyond. Our focus will be on the challenges commonly associated with digital transformation and delivering value through customer experience, personalisation and data because we believe that seamless and personalised retail experiences are going to be crucial in order for...