Tag: Customer Insights

Ashley HoF success will depend on data integration
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Ashley HoF success will depend on data integration

The retail news has been dominated by reports of the buyout of House of Fraser by Mike Ashley, the owner of Sports Direct, for £90m and his vision for creating ‘the Harrods of the High Street’. Ashley’s brands are now so diverse it may be hard to see how each will truly complement each other,...

A clearer view of your data – an Interview with Kevin Carrick
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A clearer view of your data – an Interview with Kevin Carrick

As the number of ways to buy has evolved, many retailers are plagued with data disparities caused by an evolution of several IT systems. Increasingly, retailers are finding it impossible to unify data across systems such as e-commerce platforms, customer relationship management, warehouse management, finance, product management, resource planning and EPOS – to name but...