Category: Retail

Top 3 Customer Experience Personalisation Challenges for Retailers – Part 2
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Top 3 Customer Experience Personalisation Challenges for Retailers – Part 2

Setting accurate KPIs for performance reporting Part 2 of 3-part series as the biggest challenges facing retailers in 2019 and beyond. We discuss the need to capture clean data for accurate performance reporting using KPIs to measure and evaluate the success of an activity or campaign. KPIs: what do they really mean? Key Performance Indicators (KPIs) are...

How Retailers are using AI and Mobile to capitalise on Black Friday
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How Retailers are using AI and Mobile to capitalise on Black Friday

Black Friday has firmly established itself as the biggest event on the shopping calendar with retailers keen to boost their sales in the build-up to Christmas. Those who are using Artificial Intelligence (AI) to personalise offerings and move stock and inventory are set to capitalise on the Black Friday phenomenon. Last year, Black Friday generated...

Top 3 Customer Experience Personalisation Challenges for Retailers – Part 1
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Top 3 Customer Experience Personalisation Challenges for Retailers – Part 1

Leveraging Customer Data In this 3-part series, we will explore the biggest challenges facing retailers in 2019 and beyond. Our focus will be on the challenges commonly associated with digital transformation and delivering value through customer experience, personalisation and data because we believe that seamless and personalised retail experiences are going to be crucial in order for...

How Mobile Apps Are Enhancing the Customer Experience
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How Mobile Apps Are Enhancing the Customer Experience

Technology is constantly evolving with 42% of users who browse the internet on a mobile device using mobile apps to aid the process.  Around 90% of mobile users prefer using apps to visit media instead of going to a website, highlighting the importance of mobile apps. But what benefits can a mobile app bring to your...

How to achieve seamless and personalised retail experiences and why it matters
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How to achieve seamless and personalised retail experiences and why it matters

Seamless and personalised experiences are essential in today’s increasingly crowded retail market. Consumer expectations, and the desire to shop in various ‘channel-hopping’ ways, means that being able to deliver seamless experiences across each touch point across every channel is the only way to win consistent customer loyalty. 2018 has seen many retailers embrace technology as...

Ashley HoF success will depend on data integration
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Ashley HoF success will depend on data integration

The retail news has been dominated by reports of the buyout of House of Fraser by Mike Ashley, the owner of Sports Direct, for £90m and his vision for creating ‘the Harrods of the High Street’. Ashley’s brands are now so diverse it may be hard to see how each will truly complement each other,...

How to minimise stock wastage with data
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How to minimise stock wastage with data

Stock wastage has been highlighted as one of the big issues in the retail industry recently with the news that Burberry destroyed unsold clothes, accessories and perfume worth around £28.6m last year alone. In the past five years, £90m worth of unsold stock has been destroyed by the fashion house to protect the exclusive nature...

How Retailers can capitalise on Waistcoat Wednesday and not run out of stock
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How Retailers can capitalise on Waistcoat Wednesday and not run out of stock

The 2018 world cup is over, and as Russia looks forward to utilising the stadiums and feel good factor to create a lasting legacy for their nation, fashion retailers and clothing manufacturers are also rubbing their hands together having benefited from a somewhat unusual legacy set by England Manager, Gareth Southgate and his “waistcoat.” Southgate has...

Hawaiian Retailer Software Contract Renewed
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Hawaiian Retailer Software Contract Renewed

Data Clarity is celebrating more global success having retained the contract to provide Honolulu-based retailer, Tori Richard with retail software solutions. Tori Richard has renewed its agreement for ClarityQBRI which integrates the company’s e-commerce system with their store based electronic point of sale system. Tori Richard is a resort lifestyle company which designs and manufactures men’s and women’s ready-to-wear,...

Data Clarity Exhibits at Europe’s Leading Event for the Retail Industry
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Data Clarity Exhibits at Europe’s Leading Event for the Retail Industry

On the 2nd and 3rd of May 2018, the team at Data Clarity exhibited at the Retail Business Technology Expo (RBTE), Europe’s number 1 Retail-focused event at the Olympia in London. Alongside industry leaders, Data Clarity were there to launch and demonstrate their complete omni-channel and master data management solution, ClarityOmnivue. Data Clarity developed ClarityOmnivue specifically to solve the...