TERMS AND CONDITIONS
a) Some words and phrases used in these conditions have special meanings. These meanings are set out below.
b) The headings used in these conditions are for convenience only and do not affect these conditions.
2. DURATION AND APPLICATION
a) These conditions will come into effect on the commencement date and continue in force for one year (the 'initial period'). They will continue after that until we or you end them.
b) We may change the initial period if you agree and any change will be recorded in the pricing schedule.
3. THE SERVICES
a) We will provide the services and information in line with these conditions. You must use the services and information in line with these conditions.
b) We can stop providing the services at any time if the information we need to provide the services is unavailable. In these circumstances we will refund any advance payments you have made in proportion to the period of time that is left after we stop providing the services.
4. PAYING CHARGES
a) You will pay the charges for the services within 30 days of the date on which you receive our invoice or by direct debit to our chosen bank account (as set out in the application form), unless the pricing schedule says otherwise.
b) If you do not pay the charges on time, we can write to you and tell you that we will charge you interest on the amount you owe. This will not affect any other action available to us. We will charge interest at 2% a year above the Barclays Bank plc base rate from the date on which you receive our written notice until the date on which we are paid (whether before or after any court judgement).
c) All amounts payable to us do not include Value Added Tax (VAT) or any other charge which will be charged at the rate that applies at that time.
d) You acknowledge that if you agree to pay an MVF over a particular term, we will set the level of charges according to the MVF. If you do not pay the MVF within the relevant term, we can invoice you for the difference between the actual charges payable during that term and the MVF.
e) If there is no MVF, or the relevant term has ended and no new MVF has been set, you will pay for the services you use in line with the standard charges set out on the website.
5. COPYRIGHT AND CONFIDENTIALITY
a) All of the intellectual property rights (including copyright) in the information belong to us or our licensors. You will not own any of the intellectual property or have any rights to own the intellectual property. You may only make copies of the information that you reasonably need for the purposes set out below.
b) You may only use the services for the purposes of your business. Unless required by law, you must:
c) You must not use, or allow others to use, the services or information (or both) to provide authentication, fraud prevention or any other information-based services to anyone else. This restriction does not prevent you from sharing the information with your company group members but you must make sure that they follow the confidentiality, security and liability conditions.
If you act as an agent for someone else (the principal) to:
consider the suitability of individuals for employment with the principal; or you can make the information available to the principal but only for these purposes. You must also get each person's permission to give any information relating to them to the principal.
a) You must follow any rules and guidelines that apply to the way in which we provide the services. We will make sure that the information is secure.
b) Each user will be given an individual identification, which we call 'User ID'. Only the person to whom it is issued may use the User ID. The User ID cannot be transferred to or used by other users.
c) We refer to account numbers, identification codes and passwords (including the User ID) used to access the services as 'Client ID'.
d) You are responsible for making sure that you keep your Client ID secure. We will not be responsible for any losses arising from anyone using your Client ID, whether authorised by you or not. We can give you a new Client ID at any time. Any new Client ID will apply 24 hours after we give you the new Client ID.
e) You also agree that you will:
f) We may cancel or suspend your use of the Client ID if:
a) You agree that you will not make any of your business decisions based just on the information.
b) You acknowledge that the information is based on information other people give to us and that we cannot control the accuracy of this information, which may also contain advice or opinions.
c) We use all reasonable skill and care to provide the services. However, you agree that it is reasonable for us to limit our liability. In particular, we:
d) We are not liable to you for any of the following as a result of our negligence or us breaking the contract or other liability or obligation.
e) Our total liability to you in any one year (starting on the commencement date) for all claims for negligence, breaking the contract, or other liability or obligation is limited to £500 or the charges invoiced to you in that year, whichever is greater.
f) As far as we are allowed by law, we do not give any representations, guarantees or conditions that:
g) Nothing in these conditions excludes our liability for death or personal injury arising out of our negligence.
h) You will protect us, and keep us fully protected, against any claims or actions made or brought against us as a result of:
This protection will include all losses, damages, costs and other expenses (including any payments we make to settle any claims or actions on the advice of our lawyers) that we have to pay, and you promise to pay us for any loss, damage, cost or other expense. This protection will not apply if we are at fault.
8. GENERAL CONFIDENTIALITY
a) We will both make sure that our officers, employees and agents do not pass any confidential information about the other to anyone else. This will not affect any of the other part of these conditions.
b) 'Confidential information' means:
c) These conditions do not apply to any confidential information which:
d) We can use the information you give us in relation to the services for any other purpose to which you agree.
9. APPLICATION INFORMATION
You grant us a royalty-free, non-transferable, continuous licence to use the application information. We can use the application information to improve the databases we use to provide the services and any other databases, including those we use to provide similar services and other risk and fraud-prevention services to others.
10. CO-OPERATION AND HELP
At your own cost, you must co-operate with us and give us the information and help we need to perform our obligations in relation to the services.
11. ENDING THE CONTRACT
a) At the end of the initial period, either of us may end your entitlement to receive the services by giving the other at least three months' notice, in writing.
b) Ending the contract will not affect:
c) As soon as the contract ends, you must give us back all copies of our confidential information.
12. FOLLOWING THE LAW
a) Both of us agree that, in relation to providing and using the services (as appropriate), we will both follow all relevant legislation and regulations. These include:
b) You agree to hold all the necessary registrations and licences. Whenever you want to use the services, you must get permission from the relevant person. You must use the wording set out on the website to get this permission.
c) If you fail to get this permission, you must not use the services on behalf of the relevant person.
d) You also agree to follow the code of conduct relating to the services that has been approved by the Office of the Information Commissioner. This will not affect your obligations to follow any statutory requirement.
13. EVENTS BEYOND OUR CONTROL
a) If either of us cannot carry out our obligations because of events beyond our control, whoever cannot perform their obligations will tell the other. Their obligations will be suspended and they must do all they can to put the situation right as soon as possible.
b) Events beyond our control include the following acts or circumstances which neither of us can prevent.
Acts of God.
14. GIVING YOU INFORMATION
We will give you the information in line with our published standard time scales. We may publish new standard time scales from time to time. The time scales are only a guide and we do not have to keep to them if you raise a query that we cannot reasonably sort out within the time scales.
15. TRANSFERRING RIGHTS
The rights granted by these conditions are personal. Neither of us can transfer or grant any of these rights to anyone else without the permission, in writing, of the other. This permission must not be unreasonably withheld or delayed.
16. DECIDING WHETHER TO ENFORCE RIGHTS
If either of us fails to exercise any right or solution available under these conditions, any failure or delay will not prevent either of us from relying on those rights or solutions in the future.
17. ENTIRE AGREEMENT
a) These conditions are the whole agreement between both of us. They take the place of all previous negotiations, understandings and representations. These conditions may only be changed in writing, and must be signed by both of our authorised representatives (except if either of us agreed to these conditions as a result of the other side's fraudulent misrepresentation).
18. REMOVING CONDITIONS
If a court finds any part of these conditions to be invalid, it will be deleted and the rest of these conditions will stay in full force.
These conditions will be governed by English law. We both agree that the courts of England will have the power to settle any disagreement that may arise out of, under, or in connection with these conditions.
a) All notices must be in writing and sent by recorded-delivery post, fax or e-mail. If we write to you, we will use the address, fax number or e-mail address that you give in your application to receive the services. You can write to us at the address shown on the website if this is from the address of our registered office
b) All notices are considered to have been received:
If you or we send a notice by fax, the original fax must be put in the post on the same day that the fax is sent.
21. THIRD-PARTY RIGHTS
Only you and we have legal rights under these conditions. Under the Contract (Rights of Third Parties) Act 1999, no-one else will be able to enforce any part of these conditions.
The registered office of Data Clarity Limited, Units 4 & 5 Stadium Business Park, Millennium Way, Pride Park, Derby, Derbyshire, DE24 8HP
Registered in England and Wales, number: 07481466